- All orders over $200 will receive free shipping within Canada and the US.
- Shipping rates are not predetermined, they are calculated in real time based on distance and weight.
- Orders are generally shipped within 2 business days using Canada Post.
- Canada Post's delivery standard is 2-7 days.
- Realtime flat rate shipping fees are calculated and displayed at checkout.
- Shipping charges for your order will be calculated and displayed at checkout, based on package weight and destination.
- Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. SKRIT is not responsible for these charges if they are applied. This charge is determined by local customs authority and must be paid in order for your order to be released. For further information, please consult your local customs office.
HOW DO I TRACK MY ORDER?
- Please allow us up to 2 business days to process your order.
- When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
- Please allow 48 hours for the tracking information to become available.
Due to COVID-19 restrictions you may experience short delivery delays.
If you have any questions regarding the status of your order, please do not hesitate to contact us at email@example.com with your name and order number.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.